Refund Policy
Last updated: 16 July 2026
We want you to buy with complete peace of mind. This page explains exactly how refunds work for our digital products and how to get in touch if you need help.
Digital products and instant delivery
Everything we sell is a digital product: printable visual resources, guides and bonus materials delivered as downloadable files. There are no physical items and nothing is posted. As soon as your payment is confirmed, you get instant access to your files on the confirmation screen and by email, with lifetime access from your phone, tablet or computer.
7-day money-back guarantee
We believe in our products. If for any reason you're not happy with your purchase, request a full refund within 7 days of the purchase date, no questions asked and no hassle. Just send us an email and we'll take care of it. Whatever you've downloaded is yours to keep, and there are no hard feelings.
How to request a refund
Email us at [email protected] within 7 days of purchase, including:
- The email address you used at checkout
- Your order number (you'll find it in your confirmation email)
We review and process every refund request within 2 to 3 working days. Approved refunds go back to your original payment method; depending on your bank or card provider, it may take a few extra days for the amount to appear on your statement.
Trouble accessing your files?
If the download link doesn't work, a file seems corrupted, or you have any difficulty accessing your purchase, please contact us first. In most cases we sort out access problems within minutes and send you everything straight away. And if we can't, the guarantee above has you fully covered.
Before opening a dispute
If something's not right, please email us first at [email protected]. We're a small team who genuinely care about your experience, and we can almost always fix a problem faster than a bank dispute, usually the same day. Please give us the chance to put things right.
Contact us
Questions about your order or this policy?
Email [email protected] and we'll get back to you, usually within one working day.